Welcome to AI Tales, a weekly feature where we delve into the cutting-edge and ever-evolving world of artificial intelligence and bring you concise yet comprehensive summaries of the most exciting AI developments.
AI-enhanced customer service for banks
AI is poised to transform customer-owned banks, according to a survey conducted by Conversational AI leader Amelia. The study found that Australian C-suite executives and finance leaders are optimistic about AI’s potential to enhance responsiveness and customer service in the banking sector.
Conversational AI, powered by AI, can deliver personalized and responsive customer service, making it a game-changer in the financial industry. Nearly 95% of respondents identified virtual assistants as the most applicable AI capability for their businesses. Knowledge management and automated customer lifecycle management also ranked high in applicability, at 50% and 28%, respectively.
Getty Images launches Generative AI tool
Getty Images has unveiled Generative AI, a commercially safe AI tool powered by the Edify model architecture. This innovative tool combines Getty Images’ extensive creative library with AI technology, ensuring commercial usability and full indemnification. It seamlessly integrates with Getty Images’ vast collection, offering customers an end-to-end creative process to find the right visuals for their needs.
G-P’s GenAI Suite for global expansion and hiring
Globalization Partners (G-P) introduces GenAI, a suite of tools designed to facilitate global expansion and hiring for HR needs. The suite includes the Global Intelligence Assistant (GIA), providing real-time compliance support and custom global growth solutions. Meridian advisor offers AI insights on HR policies and compliance, while Meridian entity streamlines entity setup and management. This suite promises to streamline international hiring while ensuring compliance and reducing data entry errors.
Adobe unveils AI editing tools
Adobe showcased a range of AI-powered tools and features at its annual Max event. These prototypes leverage generative AI and 3D image technology, providing innovative photo, audio, video, 3D, fashion, and design capabilities. Notable features include Project Primrose, an interactive dress that changes colors and patterns when worn, and Project Stardust, which detects objects in images for various tasks.
AvePoint’s AI-powered information lifecycle management
AvePoint launches AvePoint Opus, an AI-powered information lifecycle management solution. Part of the AvePoint Confidence Platform’s Resilience Suite, Opus allows organizations to discover, classify, protect, and manage their data in Microsoft 365 accurately and at scale. AvePoint Maestro, a key component, uses AI models to analyze content and metadata, assigning appropriate policies to documents.
ChatGPT surpasses Netflix in web traffic
The digital landscape is witnessing a shift as AI-powered platforms challenge traditional giants. ChatGPT, between June and August 2023, averaged 1.51 billion monthly website visits, ranking ninth among the top websites by visits. Remarkably, it surpassed streaming giant Netflix, which recorded 1.49 billion visits during the same period, highlighting the growing influence of AI in web traffic.
Stay tuned for more AI Tales as we bring you the latest AI advancements and their impact on various industries.