The volume of customers giving feedback directly to brands after a bad customer experience in Australia declined in 2023, according to new research released today by Qualtrics. A drop in feedback on bad experiences has not resulted in happier customers, however, with findings also showing consumer trust (- 4% to 71%), advocacy (-3% to […]
Welcome to Tech Tuesday! In this edition, we look at the top Cloud Storage and File Sharing Solutions. As we navigate the ever-expanding landscape of digital technologies, the demand for efficient and secure storage options has become paramount. Join us as we explore the features, functionalities, and unique attributes of leading platforms that have […]
Research that emerges from Australian universities is world-class, with 85 percent of it rated at or above the world standard. Our country’s university system is fertile ground for cutting-edge ideas that have the potential to be turned into budding startups. In 2021, Knowledge Commercialisation Australasia found that over 300 startups and spinouts were based […]
From decorations, cards and hampers to toys, apparel and other great gifts, the Australian Made logo will feature on thousands of products this Christmas, showcasing the depth and variety of products made right here in Australia. While cost of living concerns may be top of mind, research shows the demand for authentic Australian Made […]
Signs appear that directors are being pursued personally for historical company debts, says insolvency specialist Court actions filed by the ATO and the big four banks are on the rise – and it’s not just current debts in their sights. Business and personal insolvency specialist Jirsch Sutherland says legacy debts are also in the crosshairs, which […]
The recent Amex Trendex: B2B Edition survey, focusing on business-to-business spending, reveals a strategic growth mindset among Australian businesses. In the face of ongoing economic uncertainty, 43% of business decision-makers plan to increase spending to gain a competitive edge in the coming year. In addition to heightened spending, businesses are adopting key strategies to […]
Here’s a recap of recent funding developments from Australia, India, the US and beyond. Splose accelerates Series A funding round with $1.5 million Adelaide-based technological powerhouse Splose initiates a $3 million Series A funding round, securing an impressive $1.5 million within the first 24 hours. The funds validate Splose’s innovative approach in the NDIS sector […]
The recently released CreditorWatch Business Risk Index (BRI) for October 2023 paints a worrisome picture of the Australian business landscape. Business activity in the country has hit alarming lows, with the average value of invoices reaching its lowest point since CreditorWatch began tracking this metric in January 2015, indicating a substantial 34% year-on-year decline. […]
In the wake of persistent inflation and recent interest rate hikes, small businesses are facing a challenging landscape as they gear up for the peak sales season. A recent survey conducted by Sendle, Australia’s first 100% carbon-neutral parcel delivery service, sheds light on the apprehensions of over 1300 small businesses across the country. The […]
It all started with a simple act of reusing cups, which evolved into a mission to find eco-friendly solutions that could reshape the narrative of large-scale sports and entertainment venues drowning in a sea of single-use plastics. Introducing WOSUP (War, on Single Use Plastic) an innovative initiative that enables sports and entertainment venues along, […]