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Category: Small Business News

CEOs champion hybrid work as key employee strategy

​ In a significant finding, 84% of ANZ businesses view the adoption of hybrid and remote work as a boon to their bottom line. CEOs are placing hybrid work flexibility as the top driver for successful employee experience strategies. However, less than half (43%) of ANZ organizations believe their employees have access to the technology […]

Ssssh: How ‘whisper agents’ can help Australian insurers deliver a superior CX

​ In common with many other sectors, the insurance market continues to experience the effects of digital disruption.  Long-established behemoths are up against nimble, digital-first upstarts with lower cost bases and a laser-sharp focus on winning mind and market share, by offering keenly priced policies and highly responsive service. The Covid-sparked pivot to digital has […]

Breathing life into Australian businesses

​ Data from the Australian Government Productivity Commission shows poor mental health costs the Australian economy $12.2 – 22.5 billion each year. Research from Stanford University has shown that breathwork is more effective in reducing stress than meditation, and Australian businesses and government bodies such as Google and the Navy SEALS are embracing the practice, […]

Our top AI inventory management software picks of 2023

​ Today, we delve into their top 5 picks for AI based inventory management software, uncovering the key features and advantages of each solution. Unleashed Unleashed is a cloud-based inventory management solution that offers SMEs in Australia a user-friendly platform to manage their inventory effectively. It includes features such as real-time tracking, demand forecasting, and […]

Australian IT and security leaders unaware of generative AI threats

​ Amid the rapid integration of generative AI tools into the workplace, Australian enterprises find themselves in a predicament, wrestling with the security implications of their employees’ widespread adoption of these technologies, all while lacking a comprehensive grasp of the associated risks. The report delves into the strategies adopted by organizations in securing and governing […]

Australian businesses urged to ramp up ESG commitment

​ A new report suggests that Australian businesses must significantly increase their investments in ESG compliance, market engagement, and reporting to align with global standards and meet stakeholder expectations. The report, part of the CommsWatch series by leading Brisbane-based consultancy BBS Communications Group, explores the growing importance of ESG for businesses and corporate communicators. In […]