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Category: Small Business News

Australian SMEs seek AI to combat customer churn

​[[{“value”:” Concerns about diminishing customer loyalty are prevalent among Australian businesses, with 78% expressing apprehension, according to a survey. This issue is one that many hope to tackle with AI, despite lingering apprehensions about the technology. Commissioned by Genesys and conducted by industry research firm YouGov, the study revealed that two-thirds (66%) of respondents identified […]

The key to finally closing the gender leadership gap

​[[{“value”:” Now that we’ve resumed normal transmission after the flurry of annual International Women’s Day events and reporting on employer gender pay gas in Australia, I want to revisit the conversation about how to close the leadership gender gaps in organisations. Gender disparity in leadership positions remains a persistent challenge. If executives are serious about […]

Shop for all: Building inclusive e-commerce experiences

​[[{“value”:” In today’s fast-evolving digital landscape, the importance of an inclusive and secure e-commerce experience cannot be overstated.  In our digital age, certain consumers, such as those with disabilities, are classified as more susceptible than others and are referred to as ‘vulnerable consumers’. These are people who, due to personal circumstances, are especially susceptible to […]

Tech Tuesday: Top project management tools for SMEs

​[[{“value”:” In this week’s edition of tech Tuesday, we look at the top five project management tools for SMEs: Trello Known for its simplicity and flexibility, Trello offers a visual approach to project management using boards, lists, and cards. It’s great for organizing tasks and collaborating with teams in real-time. Pros: Simple and intuitive interface. Highly […]

CopyCopter: Turn your blog into viral videos instantly

​[[{“value”:” Discover more Ai business tools: Best Ai Marketing Tools Best Ai Tools for HR and Recruiting Best Ai Tools for Finance and Accounting. CopyCopter is a cutting-edge generative AI text-to-video tool designed to revolutionize content creation for businesses. By simply inputting any type of text content, such as blogs or newsletters, CopyCopter can instantly […]

EngageAI: Boost your linkedIn engagement and sales pipeline

​[[{“value”:” Discover more Ai business tools: Best Ai Marketing Tools Best Ai Tools for HR and Recruiting Best Ai Tools for Finance and Accounting. EngageAI is a powerful business tool designed to help managers enhance their LinkedIn presence and increase engagement with prospects. With the ability to craft personalized and non-generic comments, EngageAI allows users […]

Supermoon: Elevate your customer support with Ai

​[[{“value”:” Discover more Ai business tools: Best Ai Marketing Tools Best Ai Tools for HR and Recruiting Best Ai Tools for Finance and Accounting. Supermoon is a powerful business tool that can help streamline and optimize customer support processes. With the use of AI technology, Supermoon allows businesses to cut response times in half and […]

GhostWriterAi: Elevate your writing with Ai

​[[{“value”:” Discover more Ai business tools: Best Ai Marketing Tools Best Ai Tools for HR and Recruiting Best Ai Tools for Finance and Accounting. GhostWriterAi is a revolutionary tool designed to assist business managers in solving insight problems with clarity, simplicity, and innovation. This tool offers various Office add-ins, including ChatGPT for Microsoft Office, which […]

Mid-market Australia tightens remote work policies, eyes AI integration

​[[{“value”:” The latest KPMG Enterprise pre-Budget survey reveals that most mid-market businesses in Australia maintain a cautiously optimistic outlook. However, nearly a quarter express concern about the impact of the cost of living on business growth, with cost and margin pressures topping their list of worries. Interestingly, one-third of respondents plan to tighten remote working […]

The secret weapon for customer satisfaction? Infrastructure Monitoring

​[[{“value”:” Organisations have long prioritised their IT infrastructure’s reliability, security and efficiency while pursuing operational excellence.  Traditionally, this task was more straightforward, as technology components were static and largely contained within on-premise environments. However, the shift towards the cloud has introduced a dynamic and dispersed IT landscape, complicating monitoring efforts for organisations in various sectors. […]